The Problem: A manufacturing plant called us on a Friday morning. Every computer screen in their office showed a ransom note, and their production line was completely halted.
What Happened Next: They were losing money every hour they couldn’t operate. They didn’t have us as their security partner then, so they were entirely exposed. We can’t magically unlock ransomware, so we had to take the hard route.
The Fix: We came in, completely wiped their infected systems, and rebuilt their network from scratch. Then, we restored their data from an old backup they had lying around. It took a long weekend, but we got them running safely by Monday. Then we installed proper defenses so it wouldn’t happen again.
The Result: They learned a hard lesson, but they survived. Now, they run full daily backups and have us monitor their network 24/7.
